Job Magnet Africa
Company Name
Full-Time
Job Type
Junior
Career Level
Welcome clients warmly and professionally. Manage appointments, bookings, cancellations, and rescheduling. Answer phone calls, WhatsApp messages, and other client inquiries. Check clients in and out of the spa. Explain available treatments, packages, and promotions. Coordinate appointments with therapists and other staff. Process payments and issue receipts where required. Maintain accurate client records and booking information. Keep the reception area clean, organized, and presentable.
Responsibilities
Minimum of 1 year’s experience in reception, hospitality, customer service, or a similar role. Good communication and interpersonal skills. Basic computer and booking-system knowledge. Excellent organizational and multitasking abilities. Good customer-service and sales skills. Professional appearance and conduct. Ability to remain calm and polite under pressure.
Requirements & Skills
Minimum of SSCE/WAEC/NECO. An OND, HND, or Bachelor’s degree in Business Administration, Hospitality Management, or a related field is an added advantage.
Minimum Qualification Requirements
1 year
Minimum Experience
Jobmagnet Africa