Professional Customer Care Calls, Telemarketing Enquiry

3 years

Work Experience

Contract

Job Type

Self-Employed

Employment Status

Female

Gender

Single

Marital Status

24

Age

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Previous Work Experience

A certified customer care representative A graduate

Education

No

Still Studying

Professional call handling • Warm customer greeting • Complaint resolution • Telemarketing and follow-up calls • WhatsApp and phone enquiry management • Upselling and customer retention • Appointment scheduling • Voice-over for customer support • Effective listening and empathy • Clear and friendly communication • Record-keeping and call tracking • Handling birthday and event surprise calls • Product and service enquiry response • Customer feedback collection • Timely updates and follow-up

Skills

English, yoruba, pidgin

Languages

Ison bpo customer care executive

Certifications

HND

Highest Qualification

Ison bpo limited

References