Full-Time
Job Type
August 1st
Application Deadline
Floor Management: Oversee seating, monitor the pace of food and drink service, and make sure standards are met. Staff Oversight: Create shift rosters, manage employee schedules, conduct briefings, and train front-of-house team members like waiters and bartenders. Inventory Control: Track daily stock levels (such as liquor, mixers, and supplies) to prevent shortages or theft. Customer Relations: Handle guest inquiries, resolve complaints diplomatically, and ensure a welcoming atmosphere. Financial Accountability: Reconcile daily sales reports with the Point of Sale (POS) system and handle shift closing duties.
Responsibilities
Communication: Speak clearly and listen actively to guide staff and resolve guest complaints with empathy.Team Management: Motivate employees, delegate tasks fairly, and provide constructive feedback.Problem-Solving: Stay calm under pressure to fix unexpected issues quickly—from room mix-ups to staffing gaps.Attention to Detail: Inspect facilities and service standards to catch minor imperfections before guests notice.
Requirements & Skills
Applicant must have OND above and must be disciplined at work
Minimum Qualification Requirements
3 years
Minimum Experience

Mary Gabriel