Customer Service Officer

Evonnic Enterprises Limited

Company Name

Full-Time

Job Type

Office

Work Setup

April 1, 2026

Application Deadline

Answer customer questions via phone, email, social media, or in person. Provide accurate information about products, services, policies, and procedures. Handling Complaints and Resolving Issues. Listen to customer complaints patiently. Investigate problems and provide solutions quickly. Escalate complex issues to the appropriate department. Processing Customer Requests Assist with orders, cancellations, returns, or service requests.

Responsibilities

Educational qualification: minimum of ond, hnd, or bachelor’s degree in any field such as business administration, marketing, or mass communication. Work experience: 2–4 years experience in customer service, front desk, call center, or sales (some entry roles may not require experience). Computer knowledge: ability to use microsoft office (word, excel) and basic customer management systems. Communication ability: must be able to speak and write clearly in english. Professional appearance and conduct communication skills ability to speak clearly and professionally with customers. Good listening skills. Problem-solving skills ability to identify customer problems and provide solutions quickly.

Requirements & Skills

Bachelor's degree or its equivalent (bsc or hnd)

Minimum Qualification Requirements

2 years

Minimum Experience